HELLO ALL! I AM CHRISTIAN GAZAWAY

I’m an I.T. (Information Technology) Management graduate, currently working toward my Master’s in Computer Science. I’m passionate about how technology, people, and process come together to make real change happen.

With certifications in Scrum, Agile, DevOps, and ITIL, I’ve built a strong foundation in project management and process optimization – but what really drives me is helping teams work smarter, communicate better, and deliver results that matter.

I love fast-paced, collaborative environments where I can bring structure to chaos and help ideas turn into action. Whether it’s improving workflows, leading Agile projects, or finding creative solutions to complex problems, I’m always focused on making a meaningful impact.

Beyond the tech and strategy side, I’m also passionate about graphic design – finding creative, visual ways to communicate ideas and make projects not just functional, but engaging and memorable.

Right now, I’m looking to grow with an organization that values innovation, learning, and teamwork – a place where I can combine my business background, technical mindset, and creative eye to help drive success.

When I’m not working, you can usually find me acting, listening to music, trying new things, or hanging out with my dog – I’m all about exploring creativity in and out of the workplace.

Let’s connect. I’d love to chat about tech, project management, design, or ways we can make great ideas happen!

CV / RESUME

EXPERIENCE:

I.T. Support Specialist – Morgan StanleyNov. 2023 – Aug. 2024

  • Collaborated with global teams to troubleshoot secure bank file transfers (FTP/SFTP) and encryption protocols, ensuring timely and secure transmission of sensitive financial data.
  • Demonstrate advanced proficiency in PGP and other types of encryptions.
  • Implement security protocols to safeguard sensitive financial data, ensuring compliance with industry regulations and the bank’s internal policies.
  • Manage SSH and other authentication mechanisms.

Project Support Intern – 83 Sound | Feb. 2023 – Aug. 2023

  • Curated high-quality content (posts, images, videos) tailored to audience interests and platform specifications.
  • Monitored social media channels for trends, brand mentions, and engagement opportunities to foster community growth.
  • Maintained and updated website content on Squarespace using HTML, CSS and JavaScript., ensuring alignment with company standards and management directives.
  • Scheduled and managed daily posts across multiple social media platforms to ensure consistent brand presence.

Technical Support Specialist – Escort Radars | Oct. 2021 – Nov. 2023

  • Provided first level technical support to end users on devices
    and applications.
  • Performed trouble shooting techniques over the phone or email to identify and resolve issues.
  • Established patterns of reoccurring issues and provided input to development teams.
  • Used Shopify to create orders and escalate tickets when
    needed.

Project Manager Intern – Tyus Development | Jun. 2020 – Oct. 2021

  • Assisted in managing 8+ residential renovations and new
    build projects, ensuring on-time delivery, budget adherence,
    and code compliance.
  • Supported senior project managers by drafting cost
    estimates, bid proposals, and subcontractor contracts,
    helping reduce procurement time by 15%.
  • Implemented cost-saving measures through vendor
    comparison and material optimization, contributing to an
    average 8–10% reduction in total project expenses.
  • Conducted site visits to monitor progress, safety, and quality
    standards, identifying and resolving issues to prevent delays.

Operations Assistant – The Hillman GroupJun. 2019 – Jun. 2020

  • Used Excel to enter, analyze, and generate reports based on
    the performance of over 700 employees.
  • Communicated results to team and managers to increase
    overall company productivity using Python.
  • Led a team of 50 in high-volume operational rollouts and
    internal product launches, supporting key launch initiatives.
  • Assisted team with overall COVID-19 response plan and
    implementation.

EDUCATION:

Western Governors University

  • Masters of Science – Computer Science – Current
  • Bachelors of Science / Business Administration – Information Technology Management – March 2025

Eastern Gateway Community College

  • Associates of Science – Information Technology – October 2022

CERTIFICATIONS:

  • Scrum Master Certified | Apr. 2025
  • ITIL v4 Foundations | Mar. 2025
  • Scrum Fundamentals | Mar. 2025
  • DevOps Foundations | Feb. 2025
  • Agile & Scrum | Feb. 2025
  • Python Coding (Certified) | Jan. 2025
  • TestOut Server Pro: Install & Storage | Oct. 2022
  • Google I.T. & Support | Sep. 2019

SKILLS:

  •  Programming Languages: Python, SQL
  • Operating Systems: Windows, Linux, MacOS
  • Software: Salesforce, Anaconda, Figma, Service Now,
    Microsoft Office, Databases (Oracle, MySQL)
  • Other: Data Analysis, Project Management, Cloud Platforms, Virtual Machines, Artificial Intelligence (A.I.), Graphic Design (Adobe Photoshop, Illustrator, InDesign, ChatGPT, WordPress, HTML, CSS, JavaScript

VOLUNTEER:

Technology Committee Member – Association of Leaders in Volunteer Engagement | Mar. 2025 – Current

  • Research and evaluate new technologies and systems to enhance organizational efficiency.
  • Provide ongoing technical support to ensure smooth operation of digital tools and platforms used by the organization.
  • Collaborate with committee members to develop strategic recommendations for technology improvements.
  • Assist in the implementation and troubleshooting of software solutions, particularly suited to the needs of a startup environment.

MILITARY EXPERIENCE:

Master at Arms – United States Navy | Sep. 2010 – May 2014

  • Petty Officer 3rd Class (E4)
    • Awards / Medals:
      • Navy and Marine Core Medal
      • Letter of Accommodation (2 Star Admiral)
      • Enlisted Surface Warfare Specialist

OTHER WORK / GRAPHICS / FUN

THANK YOU FOR VISITING MY WEBSITE!

If you have any questions, please dont hesitate to reach out anytime at Gazaway.Christian@Gmail.Com, or fill out the form below and I will get back to you within 24 hours!